Call or email
Fill out clearance form and call/email to let us know.
... Service for Science
In der Au 17, 69257 Wiesenbach
+49 (0) 6223 / 96730-0
mail@steinbrenner.de
Regular maintenance is essential for correct pipetting results and extends the service life of your pipette.
Our pipette service is carried out in a calibration laboratory DAkkS-accredited according to DIN EN ISO/IEC 17025:2018.
Only original spare parts from the respective pipette manufacturer are used for repairs or the replacement of wearing parts.
The process is uncomplicated, fast and transparent.
If a repair is necessary, this will be carried out up to a maximum cost of €72 (single channel) or €120 (multi-channel) – if the expected costs are higher, you decide how to proceed.
Of course, we can also inform you in advance about repairs below these amounts on request.
With us, there are no flat repair rates – you pay only the cost of spare parts, the labor is already included in the price of the service package.
For maintenance and repair, we only use original spare parts from the respective pipette manufacturer.
You receive a 1-year guarantee on the spare parts installed, with the exception of wearing parts such as seals.
We offer a convenient pick-up and delivery service for our Heidelberg customers. We collect your pipettes directly from the laboratory and return them after the service.
Please note that we charge a service surcharge of €17 for the collection of < 10 pipettes.
We service your single-channel and multi-channel pipettes, whether fixed, variable, manual or electronic.
Our pipette service is available for all common pipettes and pipette manufacturers
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Our pipette service is characterized by the particularly high standards to which your pipettes are maintained.
This includes precisely air-conditioned premises, state-of-the-art trolleys and very well-trained staff.
The calibration laboratory is DAkkS-accredited in accordance with DIN EN ISO/IEC 17025:2018 – so you can expect the best service and the highest quality.
A pipette service must be uncomplicated – after all, there are more important things than writing serial numbers in a table.
With us, you only need to fill out one declaration of no objection per order and let us know by mail or phone – we’ll take care of the rest.
Depending on the workload, the standard runtime is 10 working days.
Fill out clearance form and call/email to let us know.
You put the pipettes ready and we pick them up
Your pipettes will be maintained and if necessary - after your approval - repaired.
We bring you the pipettes back to the lab