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Steinbrenner Laborsysteme GmbH

In der Au 17, 69257 Wiesenbach

+49 (0) 6223 / 96730-0

mail@steinbrenner.de

steinbrenner-laborsysteme-pipettenservice
logo pipettenservice heidelberg
Competence for over 25 years

Trust your pipette .

Regular maintenance is essential for correct pipetting results and extends the service life of your pipette.

Our pipette service is performed by experienced partners in accredited calibration laboratories.
Only original spare parts from the respective pipette manufacturer are used for repairs or the replacement of wear parts.

The process is uncomplicated, fast and transparent.

Irina Rehberger
Your contact person

Irina Rehberger

Customer Care, Controlling,
Sourcing Management & Logistics

Changes to DIN ISO 8655 in 2024 .

The amendments to the DIN ISO 8655 standard lead to changes in calibration and the Quick-Check and Pharma/GLP packages.

General changes to DIN ISO 8655:

After repairing the pipette, a calibration with 3 x 10 measurements is mandatory.

Changes to the Quick-Check and Pharma/GLP packages:

When repairing the pipette in the Quick Check package it must be calibrated with 3 x 10 measurements. In this case, the package is upgraded to standard and the standard package is charged.

For Pharma/GLP, the incoming inspection now also takes place with 3 x 10 measurements.

Our service promise .

If a repair is necessary, this will be carried out up to a maximum cost of €72 (single channel) or €120 (multi-channel) – if the expected costs are higher, you decide how to proceed.

Of course, we can also inform you in advance about repairs below these amounts on request.

With us, there are no flat repair rates – you pay only the cost of spare parts, the labor is already included in the price of the service package.

For maintenance and repair, we only use original spare parts from the respective pipette manufacturer.

You receive a 1-year guarantee on the spare parts installed, with the exception of wearing parts such as seals.

For our Heidelberg customers, we offer a convenient pick-up & drop-off service. We pick up your pipettes directly from the laboratory and return them after service.

Please note that we charge a service surcharge of €17 for the collection of < 10 pipettes.

We service your single-channel and multi-channel pipettes, whether fixed, variable, manual or electronic.

Our pipette service is available for all common pipettes and pipette manufacturers

Our pipette service is characterized by the particularly high standards to which your pipettes are maintained

This includes precisely air-conditioned premises, state-of-the-art trolleys and very well-trained staff.

Fast & uncomplicated

Pipette service in 4 steps .

A pipette service must be uncomplicated – after all, there are more important things than writing serial numbers in a table.

With us, you only need to fill out one declaration of no objection per order and let us know by mail or phone – we’ll take care of the rest.

Depending on the workload, the standard runtime is 10 working days.

process icon 01
01

Call or email

Fill out clearance form and call/email to let us know.

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02

Collection by us

You put the pipettes ready and we pick them up

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03

Pipette service is performed

Your pipettes will be maintained and if necessary - after your approval - repaired.

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04

Delivery to the laboratory

We bring you the pipettes back to the lab

Our service packages .

Quick-Check

Our basic package for regular checks
  • 3 x 4 measurements
  •  
  • Visual inspection for damage
  •  
  •  
  • Adjustment as required *
  • Cleaning as needed
  • Repair as required *
  • Calibration *
  • Calibration certificate
  • Measurement protocol
  • Inspection sticker
  • 1 year warranty on spare parts
Base

Standard

For the optimal maintenance & function of your pipettes
  • 3 x 10 measurements
  •  
  • Visual inspection for damage
  • Exterior cleaning & disinfection
  • Inspection & Interior Cleaning
  • Adjustment as required
  • Intensive cleaning as needed
  • Repair as required
  • Calibration according to DIN ISO 8655-1 ff
  • Calibration certificate
  • Measurement protocol
  • Inspection sticker
  • 1 year warranty on spare parts
ISO 8655-1 ff

Pharma-GLP

GLP-compliant maintenance and function of your pipettes
  • 3 x 10 measurements
  • Input calibration with 3 x 10 measurements
  • Visual inspection for damage
  • Exterior cleaning & disinfection
  • Inspection & Interior Cleaning
  • Adjustment as required
  • Intensive cleaning as needed
  • Repair as required
  • Calibration according to DIN ISO 8655-1 ff
  • Calibration certificate
  • Measurement protocol
  • Inspection sticker
  • 1 year warranty on spare parts
ISO 8655-1 ff

Our DAkkS accredited
Service packages
.

DAkkS

DAkkS accredited maintenance
  • 3 x 10 measurements
  •  
  • Visual inspection for damage
  • Exterior cleaning & disinfection
  • Inspection & Interior Cleaning
  • Adjustment as required
  • Intensive cleaning as needed
  • Repair as required
  • Calibration according to DIN ISO 8655-1 ff
  • DAkkS calibration certificate DKD-R-8-1
  • Measurement protocol
  • Inspection sticker
  • 1 year warranty on spare parts
DAkkS

DAkkS+

DAkkS accredited maintenance
  • 3 x 10 measurements
  • Input calibration with 3x10 measurements
  • Visual inspection for damage
  • Exterior cleaning & disinfection
  • Inspection & Interior Cleaning
  • Adjustment as required
  • Intensive cleaning as needed
  • Repair as required
  • Calibration according to DIN ISO 8655-1 ff
  • DAkkS calibration certificate DKD-R-8-1
  • Measurement protocol
  • Inspection sticker
  • 1 year warranty on spare parts
DAkkS

Compatible pipettes and manufacturers .

Downloads .

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Kalibrierauftrag und Unbedenklichkeitserklärung 71.25 KB

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Pipettenservice Heidelberg – Flyer 5.11 MB

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